General

eLearning Brothers Accessibility Conformance Report

Revised Section 508 Edition

VPAT® Version 2.2 – July 2018

Product Information

Name of Product/Version: Lectora Desktop

Product Description: Lectora is a desktop authoring tool used to create eLearning content.

Date: May 2020

Contact information: wcag@eLearningBrothers.com

Notes: This version supersedes any earlier versions of this report.

Evaluation Methods Used: Testing Lectora Desktop involved extensive use of leading assistive technologies such as screen readers as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of the resulting HTML5 output.

 

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline

Included In Report

Web Content Accessibility Guidelines 2.0, at http://www.w3.org/TR/2008/REC-WCAG20-20081211/

Level A - Yes

Level AA - Yes

Level AAA - No

Revised Section 508 standards as published by the U.S. Access Board in the Federal Register on January 18, 2017

Corrections to the ICT Final Rule as published by the US Access Board in the Federal Register on January 22, 2018

Yes

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.0 Report

Tables 1 and 2 also document conformance with: 

  • Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing
  • Chapter 6 – 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

 

Table 1: Success Criteria, Level A

Criteria

Conformance Level 

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Partially supports 

Web (Authored Content): Supports

Software (Authoring Tool): The majority of user inputs and controls have associated explanatory text that describes its purpose, but some exceptions exist where text alternatives for images and icons are not present.

Web (Authored Content): Text equivalents are added as object names in the Title Explorer or the Object Properties “name” field. Alternatively, course developers can choose to use an “empty alt tag” on an object by object basis.

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports 

Web (Authored Content): Supports

Software (Authoring Tool): The software has no prerecorded media required for end user operation.

Web (Authored Content): Lectora allows course developers to include alternate text equivalents and audio tracks that can be accessed by the end user.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) 
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports 

Web (Authored Content): Supports

Software (Authoring Tool): The software has no prerecorded media required for end user operation.

Web (Authored Content): Closed captioning is available for MP4 video and MP3 audio.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) 
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports 

Web (Authored Content): Supports

Software (Authoring Tool): The software has no prerecorded media required for end user operation.

Web (Authored Content): Lectora allows course developers to include audio descriptions that can be accessed by the end user.

1.3.1 Info and Relationships (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Partially supports 

Web (Authored Content): Supports

Software (Authoring Tool): To the best of our knowledge, the majority of structures and relationships are programmatically determined such that information can be presented in different modalities and the comprehension is still perceivable to all, however some exceptions exist where controls are only grouped visually.

Web (Authored Content): Information and structure is separated from presentation and is determined programmatically. 

1.3.2 Meaningful Sequence (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): Content is presented within a meaningful sequence.

Web (Authored Content): Reading order is programmatically defined by the author within the Title Explorer to present content to the learner in a meaningful sequence.

1.3.3 Sensory Characteristics  (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Partially supports.

Web (Authored Content): Supports

Software (Authoring Tool): Most content does not rely on sensory characteristics to imply meaning. However, exceptions exist when objects are sized, cropped, and rotated directly on the canvas.

Web (Authored Content): Authors can create instructional content that does not rely solely on sensory characteristics of components such as shape, size, visual location, orientation, or sound

1.4.1 Use of Color (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): Color is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

Web (Authored Content): Authors can create content where color is not used as the only visual means of conveying information.

1.4.2 Audio Control (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): Audio is not automatically played for more than 3 seconds.

Web (Authored Content): Authors can develop content where audio uses controls to allow for sound to be muted, paused, stopped, and played.

2.1.1 Keyboard (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Partially supports

Web (Authored Content): Supports

Software (Authoring Tool): The product offers some keyboard-only support. However, the nature of the application limits it from meeting this criteria fully. For example, users cannot use the keyboard to navigate between major elements of the UI (Title Explorer, Ribbons, Canvas) and elements from the File menu cannot be navigated through the keyboard.

Web (Authored Content): Authors can develop content where all functionality can be accessed only through the keyboard.

2.1.2 No Keyboard Trap (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): No keyboard traps are present within the software.

Web (Authored Content): No keyboard traps are present in the published content.

2.2.1 Timing Adjustable (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): No time limits are present in the software.

Web (Authored Content): Authors are not required to use time limits. If necessary, options to extend the time and warn the end user of the time limit is available to use in the content.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): No moving, blinking, or auto-updating information is present in the software.

Web (Authored Content): Authors are not required to use options, such as object transitions, that result in moving, blinking or auto-updating content. 

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): The product does not include any flashing components.

Web (Authored Content): Authors are not required to develop content that results in flashing components.

2.4.1 Bypass Blocks (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): This criterion does not apply to non-web software.

Web (Authored Content): Authors have the ability to provide methods for end users to skip any repeated blocks of content, such as navigation links and heading graphics.

2.4.2 Page Titled (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): Application windows and dialogs include descriptive titles.

Web (Authored Content): Authors can specify page names in the Title Explorer to develop descriptive titles.

2.4.3 Focus Order (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Partially supports

Web (Authored Content): Supports

Software (Authoring Tool): Most focusable components receive focus in a meaningful order. However, some dialogs do not have a meaningful focus order.

Web (Authored Content): Authors can specify the focus order of each page using the order of objects in the Title Explorer.

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): Link purpose can be determined in context or from the link text alone.

Web (Authored Content): Authors can create hyperlinks using customizable text such that link purpose can be determined in context or from the link text alone.

3.1.1 Language of Page (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): The language of the software is determined based on the version installed by the user.

Web (Authored Content):  Authors can select the language of the page within the Title Options.

3.2.1 On Focus (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): When a component receives focus in the software, it does not initiate a change of context.

Web (Authored Content): Authors can develop content such that when a component receives focus, it does not initiate a change of context.

3.2.2 On Input (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): Changing the settings of a core component in the software does not initiate any change of context. 

Web (Authored Content): Authors can develop content such that when a change of context takes place, the user is advised beforehand.

3.3.1 Error Identification (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Partially supports

Web (Authored Content): Supports

Software (Authoring Tool): The majority of input errors that are detected provide text-based descriptions of the error, however some controls on the Ribbons do not provide for this.

Web (Authored Content): Authors can develop content that will detect errors in input (forms, questions, etc.) and provide validation and text description of those errors.

3.3.2 Labels or Instructions (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): Labels and instructions are provided for the instances when content requires input.

Web (Authored Content): Authors can develop content such that labels and instructions are provided for all content that requires input.

4.1.1 Parsing (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): The software is not implemented using markup language.

Web (Authored Content): Published content can be interpreted by a wide variety of user agents by using properly defined markup language.

4.1.2 Name, Role, Value (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Partially supports

Web (Authored Content): Partially supports

Software (Authoring Tool): To the best of our knowledge, while the majority of user input controls define names and roles, this does not apply globally.

Web (Authored Content): The majority of controls in the published content automatically contain defined names, roles, and values. However, this does not apply to all controls, such as menu objects or custom buttons.

 

Table 2: Success Criteria, Level AA

Criteria

Conformance Level 

Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool):  Supports

Web (Authored Content): Supports

Software (Authoring Tool): The software does not contain any live audio content.

Web (Authored Content): The published content does not contain any live audio content.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): The software does not contain any prerecorded video.

Web (Authored Content): Authors can include audio descriptions for any prerecorded video.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Partially supports

Web (Authored Content): Supports

Software (Authoring Tool): The majority of elements in the software has the minimum contrast requirement, but exceptions exist, such as when text is selected in the Title Explorer or Properties Ribbons.

Web (Authored Content): Authors can develop content that meets necessary contrast ratios.

1.4.4 Resize text (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports 

Web (Authored Content): Supports

Software (Authoring Tool): To the best of our knowledge, text can be resized up to 200% without loss of content or functionality.  (Authored Content): Built-in zoom browser functionality will increase text size of published content.

1.4.5 Images of Text (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): The software does not contain images of text.

Web (Authored Content): Authors can develop content that does not include any images of text.

2.4.5 Multiple Ways (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): The product is not a Web application containing Web pages.

Web (Authored Content): The author can provide the learner multiple ways to locate a specific Web page within the course.

2.4.6 Headings and Labels (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Partially supports

Web (Authored Content): Supports

Software (Authoring Tool): To the best of our knowledge, headings and labels in the software are descriptive, but exceptions apply.

Web (Authored Content): Authors can provide headings and labels in the course that are descriptive.

2.4.7 Focus Visible (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports 

Web (Authored Content): Supports

Software (Authoring Tool): To the best of our knowledge, keyboard operable user interface controls display a visible focus indicator.

Web (Authored Content): Authors can set an option to automatically display visible focus indicators for controls that receive keyboard focus.

3.1.2 Language of Parts (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Partially supports

Web (Authored Content): Supports

Software (Authoring Tool): The language is set based on the version installed by the user. If parts of the page within authored content are in another language, this cannot be programmatically set.

Web (Authored Content): The language of the published content is set at the course level, and authors can further programmatically set the language of individual text blocks in a different language.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): The software is not a Web application containing Web pages. However, the software provides consistent and repeatable top menu navigation mechanisms across the software.

Web (Authored Content): Authors can develop content such that navigation is in the same order on each page of the course.

3.2.4 Consistent Identification (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): The software is not a Web application containing Web pages. However, components and UI controls are identified consistently across the software.

Web (Authored Content): Content is published using consistent identification.

3.3.3 Error Suggestion (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): Suggestions are provided if an input error is detected and suggestions for correction are known.

Web (Authored Content): Authors can develop content to automatically detect input errors and provide suggestions for correction.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): The software allows for user-controllable data to be reviewed, corrected, and confirmed before submission.

Web (Authored Content): Authors can develop content to allow learners to review, correct, and confirm test responses and form entries before submission.

 

Table 3: Success Criteria, Level AAA

Notes: The Lectora software has not been evaluated for WCAG 2.0 Level AAA conformance.

Revised Section 508 Report

Notes: Not applicable.

Chapter 3: Functional Performance Criteria (FPC)

Criteria

Conformance Level 

Remarks and Explanations

302.1 Without Vision

Software (Authoring Tool): Partially supports

Web (Authored Content): Partially supports

Software (Authoring Tool): The software cannot be completely and fully operated by a user without user vision. Criteria 1.1.1 Non-text content, 1.2.1 Info and Relationships, 2.1.1 Keyboard, and 4.1.2 Name, Role, Value describe exceptions present to supporting 3012.1.

Web (Authored Content): The vast majority of content can be developed so that it is accessible to users without vision, with the exceptions outlined in Criteria 4.1.2 Name, Role, Value.

302.2 With Limited Vision

Software (Authoring Tool): Supports 

Web (Authored Content): Supports

Software (Authoring Tool): The software supports screen magnification tools and the change of contrast.

Web (Authored Content): The software supports screen magnification tools, the ability to resize text via the browser’s zoom feature, and the change of contrast.

302.3 Without Perception of Color

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): The software does not require user perception of color or use colors as an only means of conveying information.

Web (Authored Content): Authors can develop content that does not require user perception of color.

302.4 Without Hearing

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): The software does not require user hearing nor include audio-only features.

Web (Authored Content): Authors can develop content that does not require user hearing by including closed captioning, transcripts, and audio descriptions.

302.5 With Limited Hearing

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): The software does not require user hearing nor include audio-only features.

Web (Authored Content): Authors can develop content that does not require using hearing by including captions, transcripts, and audio descriptions, and by including a player with volume control as well as the ability to mute media.

302.6 Without Speech

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): The software does not require user speech to operate or retrieve information.

Web (Authored Content): The published content developed by the software does not require user speech.

302.7 With Limited Manipulation

Software (Authoring Tool): Supports 

Web (Authored Content): Supports

Software (Authoring Tool): The software does not require fine motor control or operation of more than one control at the same time. The software supports standard input mechanisms.

Web (Authored Content): The published content does not require fine motor control or the operation of more than one control at the same time.

302.8 With Limited Reach and Strength

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): The software is operable for users with limited reach and strength and does not use simultaneous actions as a method of operation or information retrieval.

Web (Authored Content): Published content is accessible for users with limited reach and strength.

302.9 With Limited Language, Cognitive, and Learning Abilities

Software (Authoring Tool): Supports

Web (Authored Content): Supports

Software (Authoring Tool): The software is operable by users with limited language, cognitive, and learning abilities. The software includes options within the UI to reconfigure the layout, it displays descriptive labels for menu choices and input controls, and uses a standard and consistent design.

Web (Authored Content): Authors can design content to assist users with limited language, cognitive, and learning abilities.

Chapter 4: Hardware

Notes: Not applicable.

Chapter 5: Software

Notes:

Criteria

Conformance Level 

Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.0 section

See information in WCAG section

502 Interoperability with Assistive Technology

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502.2.1 User Control of Accessibility Features

Not applicable

The product is not platform software.

502.2.2 No Disruption of Accessibility Features

Supports

The application does not disrupt OS accessibility features or keyboard shortcuts.

502.3 Accessibility Services

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502.3.1 Object Information

Partially supports

While the majority of the software contains objects that programmatically expose semantic information, certain exceptions exist for custom controls.

502.3.2 Modification of Object Information

Partially supports

While users can set object information for the majority of the controls within the software, certain exceptions exist for custom controls.

502.3.3 Row, Column, and Headers

Not applicable

The software does not contain data tables.

502.3.4 Values

Partially supports

The software programmatically exposes input control values, but not minimum and maximum value ranges where they exist. 

502.3.5 Modification of Values

Partially supports

The software allows for values to be set by the user programmatically, with the exception of custom controls.

502.3.6 Label Relationships

Partially supports

The majority of the software programmatically associates labels with objects, but exceptions exist with custom controls.

502.3.7 Hierarchical Relationships

Partially supports

The majority of the software programmatically exposes parent-child relationships, but exceptions exist with custom controls.

502.3.8 Text

Supports

The software provides programmatically determinable editable text.

502.3.9 Modification of Text

Supports

The software allows for text to be programmatically modified.

502.3.10 List of Actions

Partially supports

While the majority of the software provides controls where actions can be programmatically determined, exceptions exist.

502.3.11 Actions on Objects

Partially supports

For those actions that are programmatically determined, a user can then programmatically execute those actions.

502.3.12 Focus Cursor

Partially supports

For the majority of text input controls, the focus location, selection state and text insertion point information are programmatically available to assistive technology, but exceptions exist.

502.3.13 Modification of Focus Cursor

Partially supports

For those text input controls that expose focus location, selection state, and text insertion point information, text insertion point and focus can be set programmatically.

502.3.14 Event Notification

Partially supports

The majority of changes to the user interface are notified through AT, but exceptions exist.

502.4 Platform Accessibility Features

Not applicable

The product is not platform software.

503 Applications

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503.2 User Preferences

Partially supports

User preferences such as high contrast settings, font size, and focus cursors will apply to the software. However, focus cursors do not apply in some areas such as properties ribbons with text input.

503.3 Alternative User Interfaces

Not applicable

The software does not provide an alternative user interface that functions as assistive technology.

503.4 User Controls for Captions and Audio Description

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503.4.1 Caption Controls

Supports

Within the editor, caption controls are at the same menu level as user controls for volume.

503.4.2 Audio Description Controls

Not applicable

Audio description controls are not created by the software, but rather added by the course author during course development.

504 Authoring Tools

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504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”)

See WCAG 2.0 section

See information in WCAG section

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Supports

Content created in the software preserves accessibility support when publishing to all HTML formats.

504.2.2 PDF Export

Not applicable

The software does not natively export to PDF

504.3 Prompts

Supports

The software provides an Accessibility check that prompts authors to create content that conforms to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0.

504.4 Templates

Supports

The software provides accessible templates.

Chapter 6: Support Documentation and Services

Criteria

Conformance Level 

Remarks and Explanations

601.1 Scope

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602 Support Documentation

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602.2 Accessibility and Compatibility Features

Supports

eLearning Brothers provides electronic versions of all product support documentation related to the software. End users with disabilities can request additional product support documentation by contacting the Support team.

602.3 Electronic Support Documentation

See WCAG 2.0 section

See information in WCAG section

602.4 Alternate Formats for Non-Electronic Support Documentation

Not applicable

eLearning Brothers provides Support documentation in electronic formats including HTML and PDF. End users with disabilities can request additional product support documentation by contacting the Support team.

603 Support Services

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603.2 Information on Accessibility and Compatibility Features

Supports

eLearning Brothers provides electronic versions of software documentation related to accessibility features.

603.3 Accommodation of Communication Needs

Partially supports

Currently, telephone communication provision does not support TTY or relay services. Users with disabilities can

open support requests directly via email or online.