Admin - Enrollments

Admin Manually Enroll Users in Courses

Teaches Administrators how to manually enroll users, either at the individual level or bulk enrollment. Shows where to view enrolled users.

September 10, 2021

Enrolling a user into a course will allow admins to send users reminder emails to log back in and complete the course. Enrolling users also gives admins more reporting data on their users (See Enrollment Reports). Users can be auto enrolled (See Account Settings), enroll themselves in a course (see Course Page), and can be enrolled by admins manually after they have already been added to the platform. The Enrollments Tab is used for the latter.

If users enroll themselves into a course, or are manually enrolled in a course, they will receive an enrollment email.

Manual Enrollments

Step 1: Choose The Course

Navigate to the Enrollments tab of the Admin portal. Find the course in the left hand column of the page or search for the course by typing the course title in the search field.  

Note: A course has to be set as "enrollable" to be listed in this column. To learn how to make courses enrollable, read the Creating and Adding Media to Courses article.


Step 2: Choose the User(s)

Click on the "Show all users" button. This will display everyone who has access to this course on the right right hand side of the page. Choose the users you want to enroll into the course by checking off the box next to their name.

Note: You can select all users by checking the box next to the "Name" title. You can also sort and filter users by enterprise, office, and learner group using the filters drop down next to the search bar.


Step 3: Enroll Users

Click the red "Enroll" button to enroll all of your selected users into the course. Then click the “Enroll Users” button from the Enroll page popup. 

Note: An email will go out to your newly enrolled users alerting them that they have been enrolled in the course.


Bulk Enrollment

Step 1: Enrollment Window

Navigate to the Enrollments tab of the Admin portal and select the desired course. Click on the “Show All Users” button to display the list of users who have access to the course, and then click on the red "Enroll" button.

Step 2A: Enroll Enterprise & Office

Choose the Enterprise and Office tab. Select an Enterprise or Office from the drop down and then click the “enroll” button. 

Step 2B: Enroll Multiple Users

Choose the "Multiple Users" tab. Add the emails of the users you wish to enroll, separating them by a comma, space, or new line. Then click the "enroll users" button. 

Note: Admins can enroll up to 999 users at a time.


Viewing Enrolled Users

After you enroll users into a course, you will see a new button appear next to the course on the left hand side. The "Show enrolled users" button will allow admins to view enrolled users in the course.

Note: This will show all enrolled users regardless of how they were enrolled (e.g. auto enrollment, manual admin enrollment, and users enrolling themselves).